Frequently Asked Questions

Auto Glass Basics

Everything you need to know about our auto glass services.

Most windshield replacements take about 1-2 hours from start to finish. After installation, you'll need to wait an additional hour for the adhesive to cure before driving. We use premium urethane adhesives that allow for safe driving within that timeframe. We'll give you a clear timeline when you schedule your appointment so you can plan your day accordingly.

Yes, we can repair most cracks and chips — but timing matters. Small chips (up to the size of a quarter) and cracks less than 6 inches long can typically be repaired without replacing the entire windshield. The key is to get it fixed before the damage spreads due to temperature changes or road vibrations. If the damage is in the driver's line of sight or has compromised the glass structure, replacement may be necessary.

Absolutely! That's one of our specialties. Our fully equipped service vehicles can come to your home, office, or anywhere convenient throughout Westminster, SC and surrounding areas. Mobile service is completely free within our primary service area. We're equipped to handle most replacements and repairs on-site, saving you the hassle of driving to a shop and waiting around.

We use only premium OEM-quality replacement glass from trusted manufacturers. All our glass meets or exceeds federal safety standards (FMVSS 205) and is properly certified. We can source glass for virtually any make and model, including domestic and foreign vehicles. If you have a preference, let us know — we're happy to discuss your options.

Every technician on our team is ASE certified and has undergone specialized training in auto glass installation. Many have over a decade of experience. We stay current with the latest techniques and technologies, including ADAS calibration procedures. When you schedule service with Reflections Auto Glass, you're getting skilled professionals who take pride in their craftsmanship.

In most cases, yes. Comprehensive auto insurance typically covers windshield repair and replacement with little or no deductible. South Carolina law requires insurance companies to waive the deductible for windshield repair. For replacement, your deductible may apply depending on your policy. We work directly with all major insurance companies and can handle the claims process for you — just give us your policy information when you call.

Prices vary depending on your vehicle make and model, but we strive to offer competitive rates across the board. A typical windshield replacement for a standard vehicle ranges from $250-$450, while luxury or specialty vehicles may cost more. We always provide a detailed, transparent quote before starting any work. Give us a call for a free estimate specific to your vehicle.

Yes! We understand that unexpected auto glass damage can strain your budget. That's why we offer flexible payment options including financing through major credit cards. We also accept cash and checks. Our goal is to make safe auto glass accessible to everyone, regardless of their financial situation.

We back our work with a lifetime warranty on all workmanship. If you experience any issues related to our installation — leaks, wind noise, or glass detachment — we'll fix it at no cost to you. The glass itself carries a manufacturer warranty against defects. We also guarantee your satisfaction with the service — if you're not happy with the result, we'll make it right.

Call us! We're here to help even after you leave. If you notice any issues with your installation or have concerns about how your new glass is performing, just give us a call. We'll arrange for a technician to inspect the work and resolve any problems promptly. Your safety and satisfaction are our top priorities.

Advanced Driver Assistance Systems

Questions about modern vehicle safety technology.

ADAS stands for Advanced Driver Assistance Systems — features like lane departure warning, automatic emergency braking, and adaptive cruise control. Many of these systems rely on cameras mounted to the windshield. When we replace your windshield, these cameras need to be re-calibrated to ensure they're reading the road correctly. We have the specialized equipment and training to perform these calibrations right at your location.

Yes, calibration is included whenever your vehicle requires it after a windshield replacement. We'll check your vehicle's systems before and after installation to determine if calibration is needed. Some vehicles require dynamic calibration (driving at specific speeds), while others need static calibration (performed in our shop). We'll explain exactly what's needed for your specific vehicle.

Most vehicles manufactured after 2013 have some form of ADAS technology. Common indicators include lane departure warning, automatic emergency braking, adaptive cruise control, and blind spot monitoring. If your vehicle has any of these features, it likely requires calibration after windshield replacement. We can check your specific vehicle model and confirm what's needed.

Improperly calibrated ADAS systems can be dangerous. Your safety features may not work correctly, potentially leading to accidents. Lane departure warnings might not activate, automatic emergency braking could fail, or adaptive cruise control might malfunction. Proper calibration ensures these life-saving technologies function as designed.

Planning Your Service

Questions about scheduling, preparation, and the service process.

Scheduling is easy! You can call us directly at (864) 638-5588, use our online booking form on the Contact page, or send us an email. We'll ask a few questions about your vehicle and the damage, verify your insurance coverage if applicable, and find a time that works for you. We offer flexible scheduling including evenings and weekends for your convenience.

In many cases, yes! We maintain a large inventory of glass for common vehicles and can often accommodate same-day appointments, especially for mobile service. However, availability depends on our schedule and whether we have your specific glass in stock. If you need urgent service, give us a call and we'll do our best to get you scheduled quickly.

If we're coming to you, please ensure your vehicle is accessible — parked in a driveway or open area with at least 20 feet of space around it for our work. Remove any personal items from the dashboard and shelves. Have your insurance information ready if filing a claim. That's about it! We'll handle the rest, including cleaning up any debris from the old glass.

After windshield replacement, you'll typically need to wait about 1 hour before driving to allow the adhesive to cure properly. We use premium urethane adhesives that cure quickly and safely. We'll give you specific instructions based on your vehicle and the conditions when we complete the installation.

Still Have Questions?

Our knowledgeable team is ready to help with any questions not answered here.